Our Services
 
Emergency Medical Care Inc. (EMC) continues to grow and expand the quality and type of services that we offer to the people of Nova Scotia.
 
Paramedics
Our highly-trained paramedics, nurses, medical communication officers and support staff work hard every day to ensure that our province’s world-class pre-hospital care system operates smoothly and efficiently. We take pride in the work we do, and we know that our patients value the service we provide.
 
Fleet & Physical Resources
We have extremely high standards for the quality and performance of our ambulances. The utmost importance is given to maintaining and servicing our more than 180 vehicles to adhere to those standards. Our dedicated fleet centres located across the province are designed to allow on-site repairs and routine maintenance of each vehicle. Our highly-trained emergency vehicle technicians take pride in ensuring the safety and efficiency of all our vehicles.
 
Medical Communications Centre
The Medical Communications Centre (MCC) is the first point of contact for most people across the province. All emergency (911) and non-emergency (hospital transfers, etc.) medical calls are directed through our communications centre. Our highly-skilled medical communication officers and dispatchers work closely  together to ensure that help is on the way immediately.
 
EHS LifeFlight
EHS LifeFlight provides critical care to ill and injured patients, immediate clinical expertise, decision-making support and safe, timely transport via rotor wing, fixed wing or ground ambulance. Operating in Nova Scotia since 1996, the EHS LifeFlight team consists of highly-trained Critical Care Paramedics, Critical Care Nurses and Registered Respiratory Therapists. The obstetric, neonatal and pediatric teams are based at the IWK Health Centre in Halifax while the adult, aviation and administrative teams are based at the Halifax Stanfield International Airport. The EHS LifeFlight program is accredited through the Commission on Accreditation of Medical Transport Services (CAMTS). For more information visit www.ehslifeflight.ca.
 
Medical First Response (MFR)
Medical first responders work in conjunction with our paramedics and nurses to further enhance our pre-hospital care commitment. More than 2,000 medical first responders located throughout the province are trained to provide advanced medical first aid to the residents of their communities. Often, in more rural areas, the medical first responder is the first person on scene before paramedics arrive. These individuals, who dedicate their time on a volunteer basis, are an invaluable component of our system, and we take great pride in supporting them and their efforts. Our MFR team works tirelessly to coordinate training sessions, education initiatives and registration for all medical first responders in Nova Scotia. For more information visit www.ehsmfr.ca  
 
TeleHealth 
On November 1, 2016, Emergency Medical Services Inc. (EMC) assumed management of Telecare services (now TeleHealth) from McKesson Canada. This includes 811, Gambling Support Network (GSN) and Tobacco Free Nova Scotia (TFNS) for the Nova Scotia Department of Health and Wellness and 811 for the Prince Edward Island Department of Health and Wellness.
811 provides residents of Nova Scotia and PEI in non-emergency situations a standardized phone number 811 to call and speak about their symptoms or illness with a registered nurse, 24 hours a day, seven days a week. (Nova Scotia residents can also call 1-866-770-7763).
The Gambling Support Network (GSN) is available via phone and live chat 24 hours a day, seven days a week. GSN offers brief phone interventions, crisis and on-going counselling and information on available resources across the province of Nova Scotia. All counselling services are provided by clinical therapists. To reach GSN, dial 1-888-347-8888.
Tobacco Free Nova Scotia (TFNS) provides on-going counselling, program referrals across the province of Nova Scotia as well as helpful information for clients who are considering reducing or quitting the use of tobacco. To reach TFNS, dial 811 and ask to speak with a counsellor.
 
Medavie EMS Group of Companies
Managed By NB EMS
Managed By EMC